Name: Ana Maria Zanotti de Aguiar Lima
Type: MSc dissertation
Publication date: 23/09/2015
Advisor:

Namesort descending Role
Leila Massaroni Advisor *

Examining board:

Namesort descending Role
Eliane de Fátima Almeida Lima Internal Examiner *
Leila Massaroni Advisor *
Luzimar dos Santos Luciano External Alternate *
Maria Carlota Rezende Coelho External Examiner *
Sheilla Diniz Silveira Bicudo Internal Alternate *

Summary: The need for reflection on the process of work by health professionals must be
constant and permanent since it is this broad, complex, dynamic and with
specific characteristics. The team inserted nursing technicians in this context
has knowledge about health work in that they are present in full-time in the
process. Thus, this study aims to describe the perception of nursing technicians
about the work process in an Oncology Clinic. The theoretical framework is
supported on the concepts of work process in Health Care and existing
networks of micropolitics inside, comprising the embedded technologies there.
We used a qualitative approach, and the production of data was achieved
through focus group. The examination of the empirical material was made
according to Bardin content analysis, bringing the testimonies of the subjects fora dialogued reflection with the authors that support the theme. Following this analysis, emerged to category: (re) organization of work. Subcategories were highlighted that helped organize and sequence the discussion: Barriers in
Health Care Network; Work organization focused on professional; Assistance
provided to the patient as the central character; Difficulty in linking the micro
processes carried out at the Clinic. We conclude that nursing, by the very
characteristics of the profession, realizes the work on Health as a dynamic and
articulated process, but despite advances in public policies that favor integral
care, capitalism's strength and heritage of the Taylor model make the work is
fragmented and assistance also focused on professionals. We also conclude
that there are barriers in the health care network that transcend the discussion
about work process in this area, as evidenced by the difficulty of access to
health.

Key words: Work Process in Health. Nursing Work. Work.

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